Q:Are there discounts for larger orders?

A: Yes. We offer bulk order discounts. Please contact us via Live Support or Email Support if you think your order will be a bulk one.

Q: I have ordered on the wrong server or provided a wrong char name. What should I do?

A: Please contact us via Live Support or Email Support to clarify that.

Q:How long do I have to wait for delivery?

A: Gold and Majority of the ingame items will be delivered to you within 30 mins. Some uncommon items will take up to 24 hours.

Q: When will you start the darkfall powerleveing after I placed the order?

A: Once we received your order, it will enter the waiting queue of our powerleveling department. Usually it will take 2-4 hours before one can start on the order. Time might vary due to order numbers and shift changes. You will be updated daily via email about your order status.